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| General terms and conditions |
| § 1 Scope of application and service provider |
These general terms and conditions apply to all orders placed by private persons via the online shop of
Fa. inactio GmbH
Executive Director: Christian Kowalewski
Andreasstr. 48
47441 Moers
Deutschland
(hereafter known as "Fa. inactio GmbH")
Our service hotline:
Montag bis Freitag
8:30 bis 16:30 Uhr
Tel:
+49 (0)2841-8832 780
E-Mail: service@dokuscanner.de
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| § 2 Conclusion of the contract |
§ 2.1 The product illustrations in the online shop are used to offer the products for sale. By clicking on the button [Execute order], you are making a binding offer to purchase. Sales of our products are for private use only in amounts appropriate to household use.
§ 2.2 We can accept your order either by sending you an order confirmation by e-mail or by delivering the goods within a period of five days. The confirmation of receipt of the order does not yet constitute an acceptance of the offer to purchase.
§ 2.3 If our order confirmation should contain any clerical or printing errors, or if our prices as stated should be incorrect due to a technical transmission error, we are entitled to contest the order, with the onus being on us to provide proof of our error. You will be immediately reimbursed for any payments already made.
§ 2.4 We deliver "as long as stock lasts". If the product you ordered is not available because our supplier has not provided us with it through no fault on our part, we are able to withdraw from the contract. In this event, we shall inform you without delay and, where appropriate, propose the delivery of a comparable product to you. If no comparable product is available, or you do not want to have a comparable product delivered to you, we shall reimburse you without delay for any payments you may already have effected.
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| § 3 Prices |
| The prices mentioned on the product pages include value-added tax at the legally applicable rate as well as all other price components and do not include postage. |
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| § 4 Delivery costs |
§ 4.1 We charge the following for deliveries within Germany:
| For orders up to a shipping weight of 5kg: |
EUR 6,90 |
| For orders up to a shipping weight of 10kg: |
EUR 7,90 |
| For orders up to a shipping weight of 20kg: |
EUR 12,90 |
| For orders up to a shipping weight of 30kg: |
EUR 19,90 |
| For orders up to a shipping weight of 40kg: |
EUR 31,90 |
| For orders up to a shipping weight of 50kg: |
EUR 36,90 |
| For orders up to a shipping weight of 70kg: |
EUR 39,90 |
The exact delivery costs are also shown in the item descriptions and in the order procedure.
§ 4.2 In the event of cash on delivery payments, an additional fee of EUR 8.00 will be added to the amount of your invoice. There are no further taxes or costs.
The cash on delivery payment method is only possible within Germany. |
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| § 5 Delivery conditions |
§ 5.1 Deliveries can be made worldwide.
§ 5.2 Unless otherwise stated in the offer, the delivery time is approximately 3 - 5 working days.
§ 5.3 If not all the products you have ordered are in stock, we shall be entitled to make partial deliveries at our own expense, in as far as this can be deemed to be reasonable.
§ 5.4 If delivery of the goods should fail three times, we shall be entitled to withdraw from the contract. You will be reimbursed without delay for any payments already made. |
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| § 6 Payment conditions |
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§ 6.1 Payment may be by prepayment, online banking, cash on delivery, cash on collection or via PayPal. We reserve the right to exclude individual payment methods.
§ 6.2 When selecting the prepayment method, we shall provide you with our banking details in the order confirmation. The invoiced amount must be transferred into our account within 5 days.
§ 6.3 If your payment should be delayed, the purchasing price will be subject to interest at a rate of 5% above the prime rate during the period of the delay. We reserve the right to prove higher damages as a result of the delay and to charge you accordingly.
§ 6.4 In the case of payment by direct debit, you will be responsible for any costs incurred as a result of the reversal of a payment transaction due to insufficient funds or because you provided incorrect bank details.
§ 6.5 You will only be entitled to offset any damages suffered by you if your counter-claims have been confirmed by a court, are undisputed or have been acknowledged by us in writing.
§ 6.6 You may only exercise a right of retention if your claims should arise from the same contractual relationship.
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| § 7 Reservation of proprietary rights |
| The goods remain our property until full payment has been received. No pledging, assignment as security, processing or transformation of the goods without our permission will be permitted before the proprietary rights have been transferred to you. |
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| § 8 Information about right of revocation |
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| Right of revocation |
revocation notice
You may revoke your conclusion of a contract with us within a period of two weeks, in writing, without stating reasons
(e.g. by letter, fax or e-mail) or - if the goods have been delivered to you before the end of this period - by returning the goods. The period starts once this information has been received in text form, but not before the goods have been received by the recipient (in the event of recurrent deliveries of similar goods, not before receipt of the first partial consignment) and not before we have fulfilled our obligation to inform you in accordance with Section 312c Paragraph 2 of the German Civil Code (BGB), in connection with Section 1 Paragraphs 1, 2 and 4 of the Information Ordinance (BGB-InfoV) and our duties in terms of Section 312e Paragraph 1 sentence 1 of the German Civil Code (BGB) in connection with Section 3 of the Information Ordinance (BGB-InfoV).
Your timely dispatch of the revocation or the goods will suffice to be deemed adherence to the revocation period.
The revocation must be sent to:
Fa. inactio GmbH
Andreasstr. 48
47441 Moers
Deutschland
Telefax: +49 (0)2841-8832 717
or by e-mail to service@dokuscanner.de
Consequences of a revocation
In the event of an effective revocation, any goods or payments received by either party must be returned/reimbursed and any benefits that may have been obtained (e.g. interest) are to be repaid. If you should be unable to return the goods received from us, either entirely or partially, or should only be able to return the goods in a poorer condition, you will be liable for compensation. In the case of goods received, this will not apply if the deterioration in the state of the goods is only due to them having been tested in a manner similar to that possible in a shop, for example.
In addition, you may avoid the obligation to pay compensation for any deterioration resulting from an appropriate initial utilisation of the goods by not utilising the goods as though they were your property and avoiding any activity that could adversely affect their value.
Any goods that can be returned in a package must be returned at our risk. You will be responsible for the cost of return if the goods delivered to you are in accordance with your order and if the price of the goods to be returned does not exceed an amount of EUR 40.00, or if their price is higher but you have not yet paid the required amount or any partial payment agreed upon at the time of revocation. If this should not be the case, you will incur no costs by returning the goods. Any goods that cannot be sent as a parcel will be collected from you. Obligations for the reimbursement of payments must be met within a period of 30 days. This period will begin for you when you send your revocation notice or the goods, and for us once we receive them.
Special notes
In the case of a service, your right of revocation will expire prematurely once the services have begun to be rendered with your explicit permission before the end of the revocation period, or if you yourself have initiated the rendering of such services.
Financed transactions
If you should have financed this contract by taking out a loan and should then revoke the financed contract, you will no longer be bound to the loan agreement, provided that the two agreements form an economic unit. This will particularly be the case if we are simultaneously acting as your loan provider, or if your loan provider cooperates with us with regard to such financing. If we have already received the amount of the loan at the time that the revocation becomes effective or the goods are returned, your loan provider will be subject to the rights and obligations arising from the financed contract with regard to his relations to you, the legal consequences of the revocation or the return of the goods. The latter will not apply if the contract is in respect of the purchase of securities, foreign exchange, derivatives or precious metals. If you should wish to avoid any contractual obligations in as far as this is possible, please revoke both agreements separately.
End of revocation notice |
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| § 9 Transport damage |
§ 9.1
If goods should be delivered with obvious transport damage, please inform the delivery company about this without delay and contact us immediately at the following number: +49 (0)2841-8832 780
§ 9.2 If you should fail to state your complaint or to initiate contact, this will not have any consequences on your legal rights in terms of the warranty. You will, however, help us file our own claims against the carrier or transport insurance company.
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| § 10 Warranty |
§ 10.1 The warranty will be in terms of the legal regulations. In the event of any defects that should occur within the legal warranty period of two years from the date of delivery, you will have the legal right to supplementary performance (either elimination of the defect or redelivery, as preferred by you) and - if the legal conditions have been fulfilled - to a cost reduction or withdrawal from the contract, as well as to claim damages. In total, you must afford us two opportunities to repair the goods, provided that you have not already granted us an appropriate period in which to do so which has expired without result. If the type of supplementary performance you prefer is only possible at disproportionate costs to us, your right to supplementary performance will be limited to the other type.
§ 10.2 We cannot provide a warranty in respect of any damage or faults arising from the inappropriate use, operation and storage of the goods, negligent or deficient care and maintenance, excessive use or improper repair work carried out by an unauthorised service partner.
§ 10.3 If you should wish to have a faulty product repaired or exchanged, please return the product to us at no cost to you. To do this, please request the relevant return slip with the return address and number from +49 (0)2841-8832 780. Please use this return slip to ensure rapid and smooth handling. |
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| § 11 Liability |
We cannot be held liable for any breach of our obligations due to minor negligence, in as far as such a breach does not pertain to any of our basic contractual obligations or cause damage resulting in death, bodily injury or poor health, or to any warranty or claims in terms of the product liability laws. The same applies to a breach of the obligations of any of our agents. |
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| § 12 Data protection and credit screening |
§ 12.1 We shall be using the data you have forwarded to us mainly to process your order. Where this requires us to forward your data to other companies, e.g. to suppliers who deliver the goods to you directly from their factory, such a data transfer will take place. These companies may only use your data to process your order and not for any other purposes. With your consent, we shall send you special offers or offers individually tailored to your personal interests and/or we shall use your e-mail address to send you advertising material. You may, of course, contest the utilisation of your data for advertising purposes at any time or withdraw your consent. We shall then no longer send you catalogues and advertising e-mails.
§ 12.2 Where we are offering advance payment, we reserve the right to protect our justified interests by obtaining a credit screening from SCHUFA Holding AG, Kormoranweg 5, 65201 Wiesbaden. Your interests, in as far as these are in need of protection, will be taken into account in accordance with legal regulations. Detailed information about data protection. |
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| § 13 Concluding clauses |
§ 13.1 If one of the clauses of these General Terms and Conditions should be invalid, this will not affect the remainder of the contract. The relevant legal regulations will apply in the place of the invalid clause.
§ 13.2 German law will apply. |
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